Terms & Conditions

1. Introduction

Welcome to UltraGrow. These Terms and Conditions (“Terms”) govern your use of our website located at www.ultragrow.com.au and the purchase of any products or services from us. By accessing or using our website and services, you agree to comply with and be bound by these Terms.

Please read these Terms carefully, and if you do not agree to any part of them, you should not use our website or services.

2. Amendments to Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms periodically for any updates. Your continued use of the website signifies your acceptance of any changes made.

3. Product Availability and Pricing

All prices listed on UltraGrow are in Australian Dollars (AUD) and include GST unless stated otherwise. We strive to ensure that all product information, including pricing, is accurate. However, prices are subject to change without notice. If a product is listed at an incorrect price due to a typographical or pricing error, we reserve the right to cancel any orders placed at the incorrect price.

We make every effort to keep our product stock updated, but product availability is not guaranteed. In the event that an item is unavailable after purchase, we will notify you and offer an alternative or a full refund.

4. Payment Terms

We accept payment via credit card, debit card, and other payment methods available during checkout. All payments must be completed in full at the time of ordering. Orders will only be processed and shipped once payment is confirmed.

5. Shipping and Delivery

Shipping costs and estimated delivery times are provided at checkout based on your location. For further information on our shipping process, please refer to our Shipping & Returns Policy.

6. Returns and Refunds

Our goal is to ensure your satisfaction with our products. If you are not completely satisfied, you may be eligible for a return or refund in accordance with our Shipping & Returns Policy.

7. Intellectual Property

All content on our website, including text, images, graphics, logos, and software, is the intellectual property of UltraGrow or our content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or use our content for any commercial purpose without prior written consent.

8. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this site by any third party. Prohibited actions include, but are not limited to:

• Disrupting the normal flow of dialogue on the website.
• Posting or transmitting any material that is unlawful, threatening, defamatory, obscene, or infringing on another party’s rights.
• Uploading any viruses, malware, or harmful software.

9. Limitation of Liability

UltraGrow is not responsible for any direct, indirect, incidental, or consequential damages that result from your use of, or inability to use, our website or services. To the fullest extent permitted by law, our liability for any claim arising from your purchase or use of our products or services is limited to the amount you paid for the product.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. By using our website, you agree that any disputes will be subject to the jurisdiction of the courts of Queensland.

11. Indemnification

You agree to indemnify and hold UltraGrow, its directors, officers, employees, and agents harmless from any claims, losses, liabilities, damages, and expenses, including legal fees, arising from your use of our website or violation of these Terms.

12. Privacy Policy

Your privacy is important to us. Any personal information you provide to UltraGrow is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

13. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms or for any other reason.

14. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

UltraGrow
Email: sales@ultragrow.com.au
Phone: 07 3373 4900
Postal Address: PO Box 3686, Mount Ommaney Qld 4074